Friday, July 5, 2013

mHealth Technology Expert - Nairobi

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Closing Date: Friday, 02 August 2013

Job ID
Mobile for Development
The GSMA m-Health Programme
seeks an experienced technical
expert to be based in Nairobi. The
successful candidate will work
closely with the Programme Manager and Regional project teams and provide robust input to the technical aspects of product development, commercial business case formulation and pricing strategies.
The technical expert will be
accountable and responsible for
ensuring the quality and
sustainability of the product/
services, from guiding the definition and shaping of the requirements through to supporting mobile operators implement the services with strategic partners.
Expert communication and execution skills are required to work with a consortia of public and private partners and
provide strong technical support to mobile operators to integrate
mHealth services and partnerships
into current and future business
Key responsibilities include:
Robust understanding of grant
objectives, activities and associated budget.
Support Regional Project team and
maintain project plan for
engagements in country.
Engage in the product life cycle
from strategic planning through to
tactical activities.
Understand and guide technical
implementations in the context of
mobile technologies.
Ensure integration of the new
product with the existing business.
Advise on the technical aspects of
the business processes.
Advise on appropriate mobile
technologies to aid the development of the services.
Ability to define and enable
appropriate technical architecture
for the product/services.
Assess and provide feedback on
the objective analysis of a potential market opportunity to provide a basis for investment.
Support the definition of product
strategy and roadmap from which
products can be designed, developed and deployed.
Support delivery of product requirements and help with
prioritizing features and corresponding justification.
Work with third parties to assess
partnerships and licensing requirements.
Maintain close relationship with
the market (customers, evaluators, and potentials) for -awareness of products needs and perspectives.
Ensure defined operational metrics are met by the product
Proactively communicate with
senior management and key
stakeholders on the technical -
performance of the product.
Analyzing potential partner
relationships for the product.
Extracting product model better
practices and support tools in the
development of future products.
GSMA - Mobile for Development
GSMA Mobile for Development brings together our mobile operator members, the wider mobile industry and the development community to
drive commercial mobile services for underserved people in emerging markets.
We identify opportunities for social, economic and environmental impact and stimulate the development of scalable, life-enhancing mobile services.
Mobile is the predominant infrastructure in emerging markets.
We believe it is the transformative technology that
enables us to put relevant, impactful services into the hands of underserved people.
Since the creation of GSMA Mobile for Development we have partnered with 46 mobile operators, rolling out 83
initiatives, impacting tens of millions of people across 45 countries.
GSMA Mobile for Development - mHealth
The GSMA's Mobile for
Development mHealth programme brings together the mobile industry and health stakeholders to improve health outcomes in emerging markets, with initial focus on Millennium Development Goals 4, 5
and 6 across Africa. There are a
number mHealth services in the
market today, but few currently
demonstrate scale, replication or
significant impact. A study
conducted by the GSMA, reviewing
almost 700 mHealth services, showed that less than 1% are significantly impacting health outcomes. In order
to unlock the latent potential of
mHealth, the GSMA has identified
three key barriers that need to be
addressed: fragmentation of service delivery; a lack of scale and sustainability across the full reach of mobile networks; and limited,sustainable public private
partnerships that are able to
replicate or demonstrate impact to the lives of people most at risk in each country. To address these
barriers the GSMA is bringing
together its mobile industry
members and health stakeholders to collaborate to demonstrate a
sustainable business case for
investment, support implementation of mHealth services in priority markets; and facilitate partnership
opportunities between mobile and
health stakeholders. The initial focus of this work is on Africa where mobile and ICT can play a big role in helping to fast track Millennium Development Goals 4, 5 and 6. In June 2012, the GSMA's Pan-African mHealth Initiative was launched with
the aim of creating a sustainable
public-private partnership to deliver a reference implementation for scaled mHealth services that can be
replicated across disease portfolios and countries. For more information go to
The best candidate will be/have
Very conscientious with high
personal standards and excellent
attention to detail.
A high sense of responsibility and
focus on delivering to commitments.
Ability to manage multiple tasks
with high quality and timely
Enjoys both high level planning
and hands on delivery.
Comfortable working in a fast
paced, rapidly changing
A strong relationship manager.
A team player with experience of
working in a consultative and
facilitative environment. Will need
excellent English verbal, written, and presentation skills.
Intellectually sharp, self-motivated and passionate about the use of mobile for development and mHealth. Criteria for selection
Extensive experience of
establishing and managing complex national, multi-functional
programmes/projects working within a matrix environment using virtual team structures.
Graduate Bachelor's degree in
computer science, software
engineering or equivalent technical degree
Proven success in delivering
programmes in a fast changing and
uncertain environment with clear
evidence of personal involvement in complex technical, commercial and management issues.
Experience working in the mobile
telecom industry.
Experience in mobile Value Added
Service (VAS) product management.
Database management experience
Demonstrated success defining
and launching excellent products.
Experience in designing and
managing implementation of the
commercial aspects of mobile
Demonstrable track record of
analyzing technical capabilities and
market requirements
Excellent written and verbal
communication skills.
Formal training/qualification or
demonstrate able experience of new product and service development.
Proven commercial acumen and
business leadership qualities.
Customer centric thinking, product
design and execution.
Proven ability to influence cross-
functional and cross-organisational
teams without formal authority
Ability to lead others.
Experience of shaping and
delivering health based programme
would be very desirable.
Able to operate effectively in a
flat, geographically diverse, global
organisation, delivering projects
involving public and private
Ability to demonstrate sound
judgment in the escalation of issues
and the formulation of solutions.
Willingness to travel on an
international basis. The Project
Manager will report to the GSMA
Mobile for Development mHealth
Programme Manager
Click here to complete an application form for this position